Is yours a “Day 2” company?

StaffOnDemand Blog

In his letter to his shareholders, Amazon CEO Jeff Bezos explains what he believes are the core tenets of Amazon’s stellar success.

Recounting a story where someone asked Bezos “what’s Day 2 like”, Bezos talks about how Amazon has always been a “Day 1” company for decades. He also attributes Amazon’s obsession with customers as being pivotal for the company’s success and that “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight. A customer-obsessed culture best creates the conditions where all of that can happen.”

For the second richest man in the world, “Day 2 is stasis. Followed by irrelevance. Followed by excruciating, painful decline. Followed by death. And that is why it is always Day 1 (at Amazon).”

The infographic below summaries some of the key points which he highlights as essentials in defending the company against “Day 2”.

Read the full letter here.

infographic

 

Credits:

Amazon CEO Jeff Bezos is now the second richest man in the world, Business Insider 29 March 2017
http://markets.businessinsider.com/news/stocks/amazon-ceo-now-second-richest-man-in-world-after-stock-surge-1001879657-1001879657

Amazon 2017 Annual Meeting of Shareholders, Amazon, 12 April 2017
http://phx.corporate-ir.net/phoenix.zhtml?c=97664&p=irol-proxy